Contact Us
Bug reports, feature requests, tool feedback, and general questions — we read everything.
🐛 Bug Report
A tool isn't working as expected? Let us know which tool, what file type, and what happened versus what you expected.
💡 Feature Request
Want a conversion tool that doesn't exist yet? Suggest it — we prioritise tools based on what users actually need.
🔒 Privacy Question
Questions about how a specific tool handles your data. We're happy to explain the exact browser API used for any tool.
🤝 Partnership
For business inquiries, API licensing questions, or partnership proposals.
Prefer email? Reach us directly at [email protected]
Send a message
Response times
Bug reports: we aim to respond within 2 business days and investigate all reproducible issues. Feature requests are logged and reviewed monthly when planning tool additions. Privacy questions receive priority response within 1 business day.
For urgent issues with a tool that's not working at all, include the tool URL, your browser and OS, and any error message you see — this speeds up diagnosis significantly.
Before you write
For common issues: tool not converting correctly — check the tool's FAQ section, which covers known limitations. Download not working — try a different browser; Safari sometimes blocks certain download types. File format not supported — check the supported formats listed on the tool page.